Privacy Policy for OurHomeGoals.com

Welcome to OurHomeGoals.com (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, make a purchase, or interact with our services.

By using our website, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide you with a seamless shopping experience and to improve our services. The types of information we collect include:

  • Personal Information You Provide: This includes information you provide when you create an account, place an order, or contact us. Examples are:
    • Name
    • Shipping and Billing Address
    • Email Address
    • Phone Number
    • Payment Information (e.g., credit card details processed through our secure payment gateway; we do not store full card details on our servers)
    • Communication preferences
  • Automatically Collected Information: When you visit our site, we automatically collect certain data about your device and interaction with our website through cookies and similar technologies. This may include:
    • IP Address
    • Browser Type
    • Operating System
    • Referring URLs
    • Pages you view and links you click
    • Purchase History
    • Device Identifiers
  • Information from Third Parties: We may receive information about you from other sources, such as payment processors (e.g., PayPal, Stripe) or advertising platforms (e.g., Google, Facebook) to help us fulfill orders, prevent fraud, and analyze the effectiveness of our marketing campaigns.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

  • Order Fulfillment: To process your orders, send you order confirmations, arrange for shipping, and provide you with invoices and/or order updates.
  • Customer Service: To respond to your inquiries, comments, and requests, and provide you with support.
  • Marketing and Communication: With your permission, to send you promotional emails about new products, special offers, and seasonal updates we think you may find valuable. You can opt-out of these communications at any time.
  • Website Improvement: To analyze how customers use the website, diagnose technical issues, and improve our site’s functionality, content, and user experience.
  • Security and Fraud Prevention: To protect our website and business from fraudulent transactions and other illegal activities.

3. How We Share Your Information

We value your trust and do not sell your personal information to third parties. We may share your data with trusted service providers to help us operate our business, under strict confidentiality agreements:

  • Shipping Partners: (e.g., USPS, UPS, FedEx) to deliver your order.
  • Payment Processors: To securely process your payments.
  • Marketing Platforms: To manage our email marketing campaigns and analyze advertising performance (e.g., Mailchimp, Google Analytics).
  • Legal Obligations: We may disclose information if required by law, such as to comply with a subpoena or similar legal process, or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service, such as adding items to your shopping cart.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access: The right to request copies of your personal data.
  • Rectification: The right to request that we correct any information you believe is inaccurate.
  • Erasure: The right to request that we erase your personal data, under certain conditions.
  • Restrict Processing: The right to request that we restrict the processing of your personal data.
  • Data Portability: The right to request that we transfer the data we have collected to another organization, or directly to you.
  • Opt-Out of Marketing: You can unsubscribe from our marketing emails at any time by clicking the “unsubscribe” link at the bottom of any email.

To exercise any of these rights, please contact us using the information provided in the “Contact Us” section.

6. Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete it.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this policy periodically for any changes

Thank you for trusting OurHomeGoals.com with your holiday decorating needs.