Frequently Asked Questions (FAQ) About Our Pre-Lit Christmas Trees

At ourhomegoals.com, we believe that bringing home a beautiful Christmas tree should be a joyful and stress-free experience. Our premium Pre-Lit Christmas Trees are designed for exactly that—offering stunning beauty and incredible convenience. To help you make the perfect choice and care for your tree for years to come, we’ve compiled answers to our most frequently asked questions.

Q1: What does “Pre-Lit” mean?
“Pre-Lit” means the artificial Christmas tree comes with lights already attached to the branches by our manufacturers. This saves you the significant time and hassle of stringing lights yourself, ensuring even coverage and a professionally decorated look right out of the box.

Q2: What are the advantages of a Pre-Lit tree over an unlit one?
The main advantages are convenience and aesthetics. You can skip the most tedious part of tree decorating—untangling and hanging lights. Our trees are pre-lit with a precise number of lights perfectly distributed for a lush, brilliant glow. It also eliminates the need to store separate light strings.

Q3: What types of lights do you use on your trees?
We primarily use energy-efficient and long-lasting LED lights. LED lights offer several benefits:

  • Cooler to the touch: Safer for your home and family.
  • Energy efficient: They use up to 80% less energy than traditional incandescent bulbs.
  • Longer lifespan: Our LED bulbs are designed to last for the lifetime of the tree.
  • Brighter light: They provide a vibrant, modern luminescence.

Some of our classic models may feature incandescent lights, which offer a warm, traditional glow. This will be clearly stated in the product description.

Q4: How many lights are on the trees?
The number of lights depends on the tree’s height and density. Generally, a taller and fuller tree will have more lights. For example, a 6.5-foot tree may have between 600-1000 lights, while a majestic 9-foot tree could have over 1,500 lights. The exact number of lights is always listed in the product specifications.

Q5: What happens if a bulb burns out or a section of lights stops working?
A common concern with pre-lit trees is a whole section going dark. Our trees are wired with a fail-safe technology.

  • Shunt-Wire Technology: Most of our trees feature special bulbs with shunt wires. If one bulb burns out, the circuit remains complete, allowing the rest of the lights on that section to stay lit.
  • Replacement Bulbs: We include a small kit of replacement bulbs with your tree. If a single bulb goes out, you can simply replace it to maintain uniform brightness.
  • Troubleshooting Tips: Our included manual provides easy steps to troubleshoot a non-working section, which is often just a loose bulb or a plug that isn’t fully connected.

Q6: Are the lights removable if I want to change the color scheme in the future?
The lights on our Pre-Lit trees are permanently attached and woven into the branches to ensure secure placement and a natural look. We do not recommend removing them. If you wish to change your color scheme, you can always add your own complementary string lights on top of the pre-lit ones for a custom effect.

Q7: How do I assemble and store the tree?
Our trees are designed for easy setup, typically featuring a hinged branch construction or a simple hook-on system.

  • Assembly: Most trees assemble in three sections (bottom, middle, top). You simply align the sections into the center pole, plug each section’s light string into the next, and then fluff the branches.
  • Storage: We highly recommend storing your tree in the original box or a dedicated Christmas tree storage bag. This protects the branches and lights from dust and damage. Carefully coil the light strings along with the branches as you disassemble the tree to prevent tangling and wire damage.

Q8: How do I “fluff” my tree for the best look?
“Fluffing” is the process of shaping the branches and tips after assembly to create a full, natural appearance. When your tree first comes out of the box, the branches will be compressed. Simply start from the bottom and work your way up, bending each branch and twig into place. Spread out the tips to fill any gaps. Taking 20-30 minutes to fluff your tree makes a dramatic difference!

Q9: What is the tree made from, and how realistic does it look?
Our trees are made from high-quality PE (Polyethylene) and PVC materials.

  • PE: Used for the most realistic “molded” tips that mimic the texture and appearance of real pine needles.
  • PVC: Used for the inner branches to provide fullness and depth at a great value.
    We combine these materials to create trees with exceptional realism, rich color, and a lifelike feel that will impress your guests.

Q10: Do you offer a warranty?
Yes! We stand behind the quality of our products. Our Pre-Lit Christmas Trees come with a limited warranty that covers manufacturing defects. Please see the product documentation for specific warranty duration and terms.

We hope this FAQ has been helpful. If you have any other questions, please don’t hesitate to contact our friendly customer service team at ourhomegoals.com. Happy decorating!